Petalwish
FAQ
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First, fully charge the device. The power button flashes during charging but turns solid when fully charged. This should take about 2 hours. Recharge your toy at least once every 6 months to maintain battery health.
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All BEISAR products are 100% waterproof, meaning you can not only clean them in water, but also take them into the shower or bath with you! But plz pay attention that don't soak them in water!
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Always use a water-based lubricant before and during insertion. Insufficient lubrication may cause friction, tearing, or discomfort.
• Never use silicone-based or oil-based lubricants, as they can damage the toyʼs material.
• Apply generously to both the toy and your body, reapplying every 10–15 minutes during extended use.
• Immediate Stop & Medical Advice: Discontinue use immediately if you experience resistance, pain, or notice bleeding.
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Our products are especially suited for those interested in anal play, solo play, prostate stimulation, nipple stimulation, clitoral pleasure, vaginal stimulation, deep tissue stimulation, and adventurous exploration.
A smaller selection of our products is designed for those interested in BDSM, testicular training, cock rings, oversized toys, group play, penile stimulation, and penile training.
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Press and hold the power button for 3 seconds (A quick press wonʼt work).
All BEISAR products are 100% waterproof, meaning you can not only clean them with water but also take them into the bath or shower. However, please don't soak the toys in water!
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• Most products: Clean with warm, soapy water or a sex toy cleaning solution before using the first time and after every use. Do not use alcohol or other harsh cleaners. Rinse with water but do not submerge or boil the toys. Air dry your toy before storing it.
• Male Masturbation Aids: Remove the inner sleeve and clean with warm, soapy water or a sex toy cleaning solution after every use. Do not use alcohol or other harsh cleaners. Air dry your toy before storing it. After cleaning and drying, sprinkle renewal powder on the sleeve to extend its lifespan.
• Check your toy’s manual for specific instructions. Always use a water-based lubricant before and during insertion. Insufficient lubrication may cause friction, tearing, or discomfort.
• Never use silicone-based or oil-based lubricants as they can damage the toy.
• Apply lubricant generously to both the toy and to your body. Reapply every 10–15 minutes during extended use.
• Stop immediately and seek medical advice if you experience resistance, pain, or bleeding.
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• Most toys require 90 - 120 minutes to charge. Some products, like male masturbators, may require more charging time. While charging, the power button will flash. When fully charged, the power button will stay lit.
• If you are charging the toy after cleaning it, check that the charging port is dry before charging.
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If you have any questions or concerns, our customer support team is here to help.
- Customer Support: +1 (888) 818-3148
Available Monday to Friday from 9:00 AM to 10:00 PM (EST) and Saturday from 9:00 AM to 6:00 PM (EST)
- Email us anytime at contact@beisar.com
